![]() ![]() There is no workaround in the interim of the fix. Customers who only have Firewalls registered). This issue has been seen with customer accounts that do not have any Central licenses applied (eg. ![]() There is a known issue where some customers who make successful edits within the Account Details section of the Central Dashboard, do not see their changes take get saved (refreshing the page reverts the information) It will appear as though it downloaded as normal, though the actual file is only zero bytes/ not validĮvent reports can be exported as a CSV file in the interim of this being fixed.Ĭentral Dashboard: Contact detail changes made in the Account Details page do not save. This fix will allow the next scheduled unlink to succeed (vs repeating the next month).Ĭentral Dashboard: Logs and Reports > Events: Unable to export an Event report as a PDFĬentral customers are not able to export an Event report as a PDF ( ). Technical Support will raise this request to our Engineering team who will resolve the broken scheduled unlink. To fix the broken unlink schedule, please raise a support case with our Technical Support team with the following information below: The customer will continue to remain showing in the Partner Dashboard, and each month it will show the next month as its scheduled time to unlink. If a flex licensed customer fails to unlink at the scheduled time at the end of the month, it will reset the next unlink date to be the next end of the month. Partner Dashboard: A flex licensed customer that is scheduled to be unlinked at the end of the month does not get removed. ![]()
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